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Questions, feedback, or just want to say merhaba? We usually reply within a day.
Response timeWithin 24 hoursMon–Fri, Istanbul time.
Quick answers
Before you write in
How do I reset my password?+
Tap “Forgot password” on the log-in screen and we’ll email you a secure reset link within a minute.
Can I change or cancel my plan?+
Yes — manage your plan anytime from your account settings. Changes take effect at your next cycle, and you keep access until then.
I found a mistake in a lesson. What now?+
Please tell us! Use the form above with the “Feedback & ideas” topic. Native-speaker editors review every report.
Do you offer support in Turkish?+
Evet. Our team replies in both English and Turkish — just write in whichever you prefer.
Looking for pricing details? See the full pricing FAQ.